Invite teammates and set roles
Updated October 12, 2026 · 1 min read
Invite people from Account → Team and choose User, Admin, or Internal Q&A. Users and Admins work in the app; Internal Q&A teammates connect Claude or ChatGPT to ask Internal Q&A only.
Invite a teammate
- Open Account → Team and click Invite user. Enter their email and pick a role.

Choose a role
- User — configure and run Workers in the app.
- Admin — everything a User can do, plus Team, billing, and integrations.
- Internal Q&A — no product access. After they click the magic link they land on a connect page, paste the MCP URL into Claude or ChatGPT, and can only ask Internal Q&A.

Change or remove access
- Change a teammate's role or remove them from the same Team list at any time. If someone with the Internal Q&A role already connected Claude or ChatGPT, their connection keeps working but becomes ask-only straight away — no reconnect needed.
FAQ
What is the difference between User, Admin, and Internal Q&A?
Users can configure and run Workers day to day. Admins can also manage billing, integrations, and teammates. Internal Q&A teammates cannot use the Zentesimal app; they connect Claude or ChatGPT and can only ask Internal Q&A.
How do I remove a teammate?
Open Account → Team and remove them from the list. They immediately lose access to your company.
Can Internal Q&A teammates log in to Zentesimal?
Yes — they need to log in so Claude or ChatGPT can complete OAuth. After login they only see the MCP connect page, not Workers, Results, or settings.
Why can't I change the last Admin's role?
Every company needs at least one Admin. Make another teammate an Admin first, then change the original Admin to User or Internal Q&A.
Which role should I give someone who only needs answers about our product?
Internal Q&A. They connect Claude or ChatGPT from the connect page and ask questions answered from your knowledge base, without seeing Workers, Results, or settings.
Related articles
- Create and revoke API tokens
Create a hashed API token in Account → API to pull your data, then revoke it any time.
- Connect Claude or ChatGPT to Zentesimal with MCP
Connect Claude or ChatGPT over MCP to manage Workers, Skills, Actions, Guards, and Dynamic columns, or search Voice of Customer data from chat.