Zentesimal AI Manager
Your team needs answers from tickets, escalations, and knowledge—not another dashboard to maintain.
Chat with an internal Play for weekly escalation summaries, VoC rollups, and leadership-ready reports.
Zentesimal AI Manager
Talk to your data
Weekly escalation summary
- 12 escalations · −8% WoW
- Top theme: Billing & refunds (5)
- Structured handoffs: 92%
How it works
Ask in plain language
No dashboards required
What you get
- Natural-language reporting on escalations, deflection, and VoC
- Research across tickets, KB, and Play outputs with cited sources
- Scheduled ops digests for Slack or email
- Same assistant layer your COps team uses daily—not a separate BI tool
“My team was terrified they'd be replaced. Six months later, they're doing less tickets and more strategy. The fear didn't go away, the reason for it did.”
Jose Julio
Chief Customer Officer @ Metricool
10h
back per person, per week · more strategy time
Common questions
Is this just ChatGPT on our data?
No—it is a Play trained on your helpdesk, knowledge layer, and operational context, with citations and guardrails. It reports on your stack, not the open internet.
Who is it for?
Customer Operations leaders and their teams: support ops, CSM ops, and anyone who needs fast answers without building dashboards.
Can we schedule recurring reports?
Yes. Weekly escalation summaries, VoC theme rollups, and knowledge drift reports can run on a schedule and land in Slack or email.