Pricing

Plans that follow your monthly volume

Choose by how many inquiries you handle and how many users you want to reach with upsales, onboarding, or churn — not by seats.

Starters, SMB, and Enterprise

  • Starters

    For teams with light support volume or early lifecycle outreach.

    $50/mo

    $500/year

    Inquiries / month
    1–100
    Outreach users / month
    Up to 500
  • SMB

    For teams running support and lifecycle Plays at growing scale.

    $500/mo

    $5,000/year

    Inquiries / month
    101–3,000
    Outreach users / month
    501–10,000
  • Enterprise

    For higher monthly volume across support and outreach.

    Custom

    Inquiries / month
    3,000+
    Outreach users / month
    10,000+

Included in every plan

The same platform capabilities on Starters, SMB, and Enterprise — no add-on fee.

  • Integrations

    Connect the helpdesk, knowledge, CRM, and billing tools your team already uses.

    See Zentesimal integrations
  • MCP with Claude and ChatGPT

    Manage Plays, skills, guards, and results from Claude or ChatGPT.

    Connect Claude or ChatGPT
  • Data results

    Every Play run is stored as a result you can review, filter, and share with your team.

  • Data analysis

    Inspect outcomes, traces, and themes so CX and lifecycle leads can act on what Plays find.

Add-on

Consultancy

We sit with you, analyse use cases and tradeoffs, and deliver ready setups you can plug in and run.

Pricing questions

What counts as an inquiry versus outreach?

Inquiries are support conversations your Plays handle. Outreach is users you reach with upsales, onboarding, or churn Plays. Each plan lists a monthly band for both.

Are these volumes per month?

Yes. Starters, SMB, and Enterprise are sized by monthly inquiries and monthly outreach users. If you sit between two bands, talk to us and we will place you on the plan that fits.

What is included in every plan?

Integrations, MCP with Claude and ChatGPT, data results, and data analysis are included on Starters, SMB, and Enterprise. Consultancy is an optional add-on.

What does the consultancy add-on include?

We work with your team to analyse use cases and tradeoffs, then hand you ready Play setups you can plug in — rather than starting from a blank configuration.

Is yearly billing cheaper?

Yes. Starters and SMB yearly prices are in USD and equal ten months (two months free): $500/year instead of $50/mo, and $5,000/year instead of $500/mo. Enterprise is custom.

How do I get started?

Book a demo and we will map your monthly inquiry and outreach volume to Starters, SMB, or Enterprise, and flag whether consultancy would speed up the first Plays.

Not sure which plan fits. We will map it with you.

Play Pricing | Zentesimal