Create and revoke API tokens

Updated September 21, 2026 · 1 min read

Create a hashed API token in Account → API to pull your data, then revoke it any time.

Create a token

  1. Open Account → API and click Create token. Name it and confirm.
Account API tab with a newly created token's one-time secret (masked).
  1. Copy the secret now — it's shown once and never again.

Revoke a token

  1. Find the token in the list and click Revoke. Requests using it start failing immediately.
Account API tab listing tokens with Revoked status.

FAQ

Can I see a token's secret again after I close the dialog?

No. The plaintext secret is shown once at creation and never stored — only a hash is kept. If you lose it, revoke the token and create a new one.

What can a token do?

It authenticates requests to Zentesimal's API, such as exporting Voice of Customer conversations, based on the scopes it was created with.

What happens when I revoke a token?

Any request using that token starts failing right away. Revoking doesn't affect other tokens.

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