Stop doing support. Ship instead.

Every channel, every user, one agent.

An AI agent that handles every user on every channel, and sends your team only what needs a human, in one place.

One agent, every channel: email, chat, Discord, Telegram and WhatsApp
Knows every user: plan, usage, billing and past conversations
Does the fix: refunds, plan changes, resends and account resets
Escalates only what needs you: to Slack, email or your help desk, with a summary
You approve anything risky: one tap in Slack before it runs

Add to Claude, free to start

No credit card · Live in days

40,000+ conversations a month · 86% handled without a human

support.log

user:I was charged twice this month

agent:Found it: 2 charges of $29 on Nov 3.

↳ stripe.refunds.create($29)⏳ needs approval (> $20)

you:✅ Approved in Slack

agent:Done. $29 refunded, receipt sent to your email.

#support-approvals

Human approval needed

Refund $29 in Stripe · charged twice on Nov 3

ApproveReject

Works with your favourite AI agent

Your docs bot answers the easy part. The rest lands back on you.

Writing the reply was never the hard part. The work is the action behind it: refunding a charge, switching a plan, resending an invoice, unlocking an account. A docs bot can only point to an article, so the ticket comes back to you.

20 to 35%

of conversations resolved by a docs-only bot

80 to 95%

resolved by an agent that can take actions

Ranges across Zentesimal customers.

User

I upgraded to the yearly plan by mistake. Can you switch me back to monthly and refund the difference?

Docs bot

Back in your inbox

You can change your plan from Settings › Billing. Here is our guide: docs/billing/change-plan

Zentesimal agent

Resolved

Found the subscription in Stripe
Switched the plan to monthly
Refund of $190 approved in Slack

Done. You are on the monthly plan now and $190 is on its way back to your card.

Many channels in. Only what matters out.

Your users write wherever is easiest for them. One agent answers all of them, with the context of each account, and your team gets only the conversations that need a human, in the one place you already work.

AI agent

PlanUsageBillingHistory

Resolved by the agent

AnswersRefundsPlan changesResends

Needs a humanSlack, Email, Your help desk

Escalated: refund over your limit · Summary + suggested next step

86% of conversations never reach a human.

Early access

A help center that keeps up with every release

You ship a feature, users start asking about it, and the docs are already out of date. Zentesimal drafts articles from the questions your users actually ask and from what you ship, so the help center grows with the product, and the agent answers from it.

From conversations

Repeated questions become articles.

From releases

New features get their article when they ship.

You review, it publishes

Drafts wait for your OK, like any risky action.

Connect it once. It keeps up as you ship.

1
Connect your tools
Your inbox or help desk for conversations, Stripe for billing, Slack for your team. No new inbox to move to.
2
Set what it can do alone
Resends and password resets run on their own. Refunds above your limit, downgrades or anything you mark as risky wait for your approval.
3
Keep shipping
The agent handles your users, the help center updates itself, and you only step in when it asks.

Nothing touches production without your rules

Every action goes through the limits you set, and every step is on record.

Guards

Check every reply and action before it runs: policy, scope, tone and your own rules.

Human approval

Set thresholds, like refunds over $100, and the agent asks before acting. Approve in Slack, WhatsApp or Telegram.

Traces

See the reasoning, the knowledge it searched and every action it took, step by step.

See Agent Control

#cs-approvals

Slack · WhatsApp · Telegram

ZentesimalAgent9:10 AM

Human approval needed

Action: Create refund request create_refund

Task: Open task · Conversation: Open conversation

{"amount": "$240", "plan": "Advanced yearly", "reason": "Refund over policy limit"}

Trigger: Hi, I was charged for the annual plan but I wanted monthly. Can you refund the difference?

ApproveRejectEdit

Then it keeps your users, too

The agent already knows every account, its usage and its billing. Once support runs on its own, turn on:

Live

Onboarding

Nudges for new users who get stuck before their first result.

Early access

Failed payments

Follow-ups before a declined card turns into churn.

Live

Win-back

A message with context when someone cancels.

Works on the stack you already run

Keep your tools. The agent plugs into them.

Where users write

Where the fix happens

Also connects with

Don’t see your tool? We connect it on request.

See all integrations

Metricool’s AI agent handles 86% of ~30,000 monthly conversations.

Read the story

40,000+ conversations a month across Zentesimal customers.

Visible pricing. No sales call.

Starters

$50/mo

Up to 100 inquiries and 500 outreach users a month.

Inbox, help desk, Stripe and Slack integrations
Guards, human approval and traces
Add to Claude or ChatGPT through MCP

Start free

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Questions developers ask

Will it touch production without me?

Only for the actions you allow. Everything else, like refunds above your limit or account changes you mark as risky, waits for your approval. Guards check every action and traces record what happened.

Do I need a help desk?

No. If your support runs on email, connect Gmail and the agent answers there. If you use Crisp, Intercom, Zendesk or Freshdesk, it replies in the same inbox your users already write to.

Do I need to write a help center first?

No. The agent starts from your product, your existing docs if you have any, and past conversations. As users ask new questions and you ship new features, it drafts the articles for you to approve.

Where do escalations go?

To one place: Slack, email or your help desk. Each one comes with a summary of the conversation and the suggested next step.

Can I start without talking to sales?

Yes. Sign up, connect your tools and add Zentesimal to Claude or ChatGPT to set it up from a chat. Starters is $50/mo.

You ship. Zentesimal handles your users.

Add to Claude

Start freeNo demo needed. Starters from $50/mo.