Export Voice of Customer with the API

Updated September 21, 2026 · 1 min read

Call GET /api/v1/voc/conversations with a Bearer token to export tagged conversations into your own stack.

Get a token

  1. Create an API token from Account → API. It needs the voc:read scope, which is on by default.
Account API tab documenting the Voice of Customer conversations endpoint.

Call the endpoint

  1. Call GET /api/v1/voc/conversations with Authorization: Bearer <token>. Use from, to, limit, and cursor to page through results.
  2. Filter with category or sentiment, or set analyzed=true to only get rows with at least one Voice of Customer field.

FAQ

Which token scope do I need?

voc:read, which is included by default when you create a token in Account → API.

How do I page through results?

Use the limit and cursor query params. The response's pagination.nextCursor gives you the value to pass on the next call.

Can I filter by category or sentiment?

Yes. Pass category or sentiment as exact-match query params, or analyzed=true to only get rows with at least one Voice of Customer field filled in.

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