Use case
N1 Tickets
Your team drowns in repetitive tickets while customers expect speed and accuracy—not another generic chatbot.
Copilots trained on your stack graduate to autonomous workers, with escalation paths your team can audit.
Live chat · N1 worker
Crisp · #4821
How do I reset my API key without losing webhooks?
You can rotate keys from Settings → API. Existing webhooks stay active for 24h during rotation.
Grounded in KB
Copilot draft readyReview
How it works
Knowledge sync
Helpdesk + SOPs
Queue by channel
Crisp12
Zendesk8
Intercom3
Helpdesk articles
142Synced
SOPs (Notion)
38Synced
KB coverage94%
What you get
- Live chat and email workers with KB-backed answers
- Short clarifiers instead of long back-and-forth
- N1/N2 escalation when policy or risk requires a human
- Escalation quality review and gap detection on stale answers
- Stacks on Crisp, Zendesk, Intercom—no rip-and-replace
“My team was terrified they'd be replaced. Six months later, they're doing less tickets and more strategy. The fear didn't go away, the reason for it did.”
Jose Julio
Chief Customer Officer @ Metricool
10h
back per person, per week · more strategy time