Proactive Agentic Plays
Most teams only talk to users when the users write in. The moments that drive revenue happen before that.
Proactive Agentic Plays reach users on their own, based on signals, segments or needs, and follow each one through activation, conversion, expansion, retention and win-back.
Live chat · Play
Crisp · #4821
How it works
Zentesimal AI Manager
Create a Play
What you get
- Plays for onboarding, activation, conversion, expansion, retention and win-back
- Triggered by signals, segments or user needs
- Copilot → supervised handoff → autonomous graduation path
- Same per-user context as your Customer Support Agents
- Trained and adjusted from Claude or ChatGPT
- Measured with Analysis, improved with Experiments
Where it’s used
“We knew the opportunities were there. We saw the patterns, we knew the users. The problem was we could not reach everyone. With Zentesimal we finally have a team that does not let any of them slip away.”
Lorenzo
CEO @ Blimey
×15 · Revenue from upselling & cross
selling
Common questions
What is a Proactive Agentic Play?
A Play is a set of instructions applied to specific users to reach a business goal. Proactive Plays act on their own, based on signals, segments or needs, instead of waiting for the user to write in.
How fast can we go live?
Most teams have a copilot live on one channel in 4–6 weeks and see meaningful time back early. We prove one workflow in ~8 weeks before you expand across Plays.
What if my team resists?
We start with copilots, not replacements. Your team reviews outputs, tunes tone, and graduates Plays only when they trust it. Resistance usually fades once people see fewer tickets and more strategy work.