AI Guards
Customer-facing AI without guardrails breaks trust fast. Your team needs checks that run before—not after—a bad reply ships.
Every draft passes automated guards for policy, scope, tone, and language—with escalation when checks fail, not silent mistakes.
Draft guard
Reply blocked · #4834
We guarantee a full refund no matter how much you've used the product.
Suggested rewrite
Refunds follow playbook §2.4 — manager approval required for exceptions. I can escalate your case to our billing team.
How it works
Pre-send check
Response draft guard
refund_guarantee
tone_alignment
kb_grounding
company_playbook
Drafts this week
Policy feedback
Refund guarantees require manager approval per playbook §2.4. Retry with approved wording.
What you get
- Response draft guard with policy feedback and bounded retries
- Scope guards for off-topic and out-of-policy requests
- Language alignment checks on customer-facing replies
- Custom misbehaviour rules per company and worker
- Audit-ready guard events on your control dashboard
“We knew the opportunities were there. We saw the patterns, we knew the users. The problem was we could not reach everyone. With Zentesimal we finally have a team that does not let any of them slip away.”
Lorenzo
CEO @ Blimey
×15 · Revenue from upselling & cross
selling